When you use our website, we will:
We will hold your Personal Information in New Zealand or any other country where we have appropriate resources to do so. We will not hold your Personal Information for any longer than we are lawfully entitled to. We may use your Personal Information and share it with our employees, associated companies, our agents and contractors, for use for the following purposes:
We may disclose your personal information to the following:
As well as training our staff appropriately in the handling of Personal Information, we use specialised physical and technological handling practices to protect your Personal Information from accidental or unauthorised loss, access, misuse or modification. We use the same methods to protect our own confidential information. Where possible, we limit the access to your Personal Information to those people and organisations to whom disclosure is reasonably required.
To assist us in ensuring that your Personal Information is secure, we ask that you keep confidential your user name and any passwords required to access our services. Please let us know immediately if you think any unauthorised person has access to these details.
We may have arrangements in place with other companies and third parties (such as Google using its Google Analytics tool, FullStory with DVR-like playback of user sessions) which provide us with data to help us analyse and understand how our website users interact with our website content. We may also collect information about you from data collected by other companies and third parties (such as Facebook, LinkedIn and YouTube) and analyse the data together with information we already hold about you to learn more about your likely preferences and interests. Such companies and third parties may place cookies on your web browser to help us deliver interest-based content and advertisements to you. As a result, when you visit our website as well as a third party website (such as Facebook), you may see our advertisements, targeted at your preferences and interests, on such third party website.
Generally, we use the following types of cookies:
The information we typically collect using cookies when you visit our website include the following:
If you log into your account on our website, we may collect additional information such as your account name, account number, branch location, delivery context, shopping cart ID, number of items in the cart, value of items, and support number in order to provide you with personalised access to our website functionalities and for us to provide you with our products and services.
You can choose to decline cookies by making changes to your browser settings, but if you do so, your user experience may be affected and you may not be able to take advantage of the full functionalities of our website. Most websites, including ours, require cookies to process your orders.
Our website provides or may provide links to other websites. When you click on one of these links, you are leaving our website and entering another site that we do not control and for which we cannot be responsible. You should carefully review the privacy statements or policies on any other website that you visit because those privacy statements or policies will apply to your visit to that website and may be very different from our policy.
You may ask to see any information we hold, or anyone holds on our behalf, about you, that is readily retrievable. You may ask us to correct any information that is incorrect or to have this information removed from our records.
Should you wish to access or change your registration details at any time, this can be done through the REGISTER section of our website. If you have any questions regarding this statement contact us by email at firstname.lastname@example.org.